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Privacy Policy

Effective Date: May 7, 2026

1. Introduction

California Cleaning Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting californiacleaningservices.com (“Site”). We are a family-owned business and treat your personal information with the same care we bring to every home and business we clean.

By using our Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you submit a contact form, quote request, or any other inquiry form on our Site, we may collect:

  • Full name
  • Email address
  • Phone number
  • Commercial or service address
  • Property details (size, type, number of offices, special cleaning needs)
  • Any additional information you choose to include in your message

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

  • IP address and general geographic location
  • Browser type and operating system
  • Pages viewed and time spent on the Site
  • Referring URL (the page that brought you to our Site)

This information is collected from standard web server logs. It may also be collected by third-party analytics tools such as Google Analytics, which help us understand how visitors use our Site.

2.3 Cookies

Our Site may use cookies and similar tracking technologies to improve your browsing experience and gather usage analytics. You may disable cookies in your browser settings, though some features of the Site may not function properly as a result.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes or service information
  • Contact you by phone, email, or text message regarding your request
  • Schedule cleaning appointments and deliver our services
  • Improve our website and better understand how customers find us
  • Send promotional communications about our services (you may opt out at any time)
  • Comply with applicable legal obligations

4. Text Message (SMS) Communications

By providing your phone number and submitting a form on our Site, you consent to receive SMS or text messages from California Cleaning Services. These messages may relate to your inquiry, appointment confirmations, or reminders, and occasional promotional offers.

Message and data rates may apply. You may opt out at any time by replying STOP to any text message from us.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With service providers who assist us in operating our website or running our business — such as our customer relationship management (CRM) platform, scheduling software, or email tools — who are bound by confidentiality obligations
  • With legal authorities when required by law, court order, or to protect the rights and safety of our company or others

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. If you wish to request deletion of your personal information, please contact us using the information at the end of this policy.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt out of marketing or promotional communications at any time

To exercise any of these rights, please contact us at [email protected] or by phone at (760) 214-8599.

9. California Residents — CCPA Notice

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and share
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information

We do not sell personal information. To submit a CCPA request or for more information about your rights, please contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

California Cleaning Services
P.O. Box #130786, Carlsbad, CA 92013
Phone: (760) 214-8599
Email: [email protected]
Website: californiacleaningservices.com
Business Hours: Monday – Friday, 8:00 AM – 6:00 PM
Insured & Bonded — License #1212715